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Even as financial institutions leverage emerging technologies to broaden their services and foster financial inclusion, ensuring cybersecurity, leveraging artificial intelligence, and enhancing data governance and analytics, lack of sufficient knowledge and awareness of financial and digital tools and technologies, has caused low adoption, especially among the under-served and marginalized segments like SMBs. This gets further aggravated with the lack of trust in digital technologies. This initiative will bring together key stakeholders from the financial ecosystem to discuss how to increase the adoption of digital financial services by creating awareness, building knowledge, and imparting digital and financial skills.
- What are the most significant challenges to financial inclusion and what will various stakeholders need to do to meet them? What lessons have we learned from the efforts so far?
- Role of governments/government agencies and the kind of partnerships that can be developed between the financial services industry and government in promoting financial inclusion?
- What are the initiatives taken by financial institutions & regulators to improve financial literacy and awareness among consumers, for them to choose the right product and services, and understand grievance redressal mechanisms?
- With the rise of niche financial entities such as payments banks, small finance banks, microfinance institutions (MFIs), and promising fintech companies, how are the new entrants, traditional banks & regulatory authorities collaborating to facilitate the availability of safe & affordable access of financial products & services to the last mile?
- How is the Financial industry addressing risks like mis-selling, cyber security, data privacy, and promoting trust in the financial system through suitable financial education and awareness initiatives?
- How can we use technology and digital initiatives as the bridge between retail investors, financial advisors, and financial upliftment and inclusion?
- With the plethora of financial tools available for investing. How can the regulators/financial institutions come up with innovative products that are simple to comprehend by the layman, especially the under-privileged segment?
- Tuesday 14 December at 3:30 PM
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